Wg96 takes the personal data protection of every member seriously. This document transparently explains how we collect, use, store, and protect your information in accordance with international privacy standards.
This Privacy Policy is issued by wg96, an online entertainment platform operating under a valid international license. This document outlines our privacy practices and explains how we handle personal information collected from users of our platform, including the website, mobile app, and all related services we offer.
Wg96 understands that your trust is our most valuable asset. As such, we operate on the principle of full transparency in all aspects of data handling. We comply with the requirements of Malaysia's Personal Data Protection Act (PDPA) and relevant international data protection standards to ensure your information is always handled with the utmost responsibility.
By accessing or using any part of the wg96 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this policy, please discontinue use of our platform immediately.
Wg96 only collects information that is strictly necessary to provide a safe, fair, and responsible service. The following are the categories of information we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC & age verification |
| Contact Data | Email address, phone number | Communication & account security |
| Financial Data | Bank account details, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
| Gaming Data | Betting records, wins, games played | Audit, compliance & responsible gaming |
We may also collect information automatically when you use our platform, including cookie data, server log records, and usage analytics data. All data collection is carried out lawfully and is aimed at improving the user experience and ensuring platform security.
Every piece of information we collect is used responsibly and only for the purposes stated. wg96 uses your data for the following:
Wg96 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. The security of our members' information is not merely a legal obligation — it is our core commitment.
Wg96 retains your personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable law — whichever is longer. Generally, transaction records and account data are retained for a minimum of 5 years after account closure, in line with anti-money laundering requirements.
Wg96 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We only share information in the following limited situations:
All third parties we work with are bound by legally binding data processing agreements. They are only permitted to process your data in accordance with our instructions and may not use it for any other purpose.
Wg96 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, maintain your login session, and understand how you use our platform.
You can manage or disable cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality or performance of some parts of our platform.
As a data subject, you have certain rights regarding the personal information we hold about you. wg96 is committed to facilitating the exercise of these rights in accordance with applicable law:
To submit any request related to your privacy rights, please contact the wg96 support team via Live Chat available on our platform or mobile app. We will process your request within 30 calendar days from the date of receipt.
Wg96 reserves the right to review and update this Privacy Policy from time to time in line with changes in legislation, technological developments, or improvements to our services. Any changes made will take effect immediately upon being posted on this page.
For changes considered material or significant — such as changes to how we use your data or the addition of new data categories — we will provide clearer notice via in-platform notifications or your registered email, with a notice period of at least 14 days before the changes take effect.
We encourage you to review this page regularly to stay informed about how we protect your information. Continued use of the wg96 platform following the posting of any changes indicates your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how wg96 handles your personal data, our team is ready to assist you. We are proud to offer full support in Bahasa Malaysia.
All communications between your device and wg96 servers are encrypted with 256-bit SSL technology — the same standard used by leading banking institutions worldwide.
Our KYC process uses a secure, recognised identity verification system. Your documents are processed in a fully encrypted environment.
Wg96 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international data protection standards.
Wg96 has never and will never sell members' personal data to advertisers or third-party data brokers. Your data remains yours.
Our IT security team monitors the wg96 platform around the clock to proactively detect any unauthorised access or suspicious activity.
You have full control over your privacy preferences through your account settings. Easily manage your communication preferences, cookies, and data.
Wg96 ensures every aspect of your data is protected with the latest technology. Register an account today and enjoy a safe, fair, and secure gaming experience alongside more than 500,000 members in Malaysia.
SSL 256-bit | PDPA Compliant | No Data Selling | 24/7 Support